While we strive for perfect Pack reliability, in rare instances Packs may leak or pop.
This could be due to a pointy piece of produce, a weak seal, or even a small amount of produce getting in the way of the seal. If you experience a Pack rupture please let us know! Email firstname.lastname@example.org with a picture of the Pack QR code, a picture of the rupture or leak, and as much detail as you can provide about when and how it ruptured. We will use your feedback to improve our operations, and if you were not able to consume your juice we will issue a refund for your Pack.