How do I manage my subscription and Juicero account?

You can manage your Pack deliveries and your Juicero account in two places: the Juicero app and juicero.com.

We strive to offer you the freshest, highest quality product on the market by making every Pack to order. This means we have lead times that affect the timing around when you can make changes to your subscription. Here are some helpful guidelines:

MODIFYING ORDERS: You can modify your subscription at any time. Keep in mind that any changes or updates you make to your order—for example, which blends you receive, the quantities, and the day (or days) they arrive—require 2 business days before they go into effect. Also, please note: this is different from canceling an order outright.

CANCELING ORDERS: You can cancel an upcoming delivery at any time, but you must do so at least 48 hours in advance of your expected delivery day. Otherwise, we won’t be able to pull your order before it ships to you.