FAQ

About the subscription

• How do the Press and Packs work together?
• How does the Pack subscription work?
• How do I manage my subscription and Juicero account?
• When will I get billed?
• Can I purchase Packs without a subscription?

About the Packs

• Do I need to add water to make a juice?
• How much juice does each Pack yield?
• How long do the Packs stay fresh?
• What can I do with the pulp?
• Does Juicero use any form of pasteurization?
• Can I fill Packs with my own produce to use with the Juicero Press?

Purchasing

• Do I need an account to buy a Press?
• How much does Juicero cost?
• Do any stores carry Juicero?
• Do you offer a trial period?
• What is your return policy?

Health & Nutrition

• Where can I find nutritional information?
• Does the juice contain fat or sugar?
• Does Juicero use artificial sweeteners?
• Does the juice contain caffeine?
• Do Juicero Packs contain any allergens?
• Do Juicero Packs contain any gluten?

See all 9 articles

Availability

• Where is Juicero available?

Events

• Is there any way to taste the juice before purchasing?

Gifting

• I received Juicero as a gift - how do I order Packs?
• Can I purchase a Juicero gift card?
• Can I send the Juicero machine abroad?

Farms

• Where can I learn more about your suppliers?

System Requirements

• What do I need to connect to the Juicero system?
• Why is the Press connected to the internet?
• Why does the Press have a scanner?

Legal

• What are your Terms of Use?
• What is your Privacy Policy?

Warranty

• What is your warranty?
• What isn't covered in your warranty?
• Is the warranty transferable?
• What happens if I have a warranty claim?
• Are warranty extensions available?

Contact

• Our office locations
• Careers
• Partnerships
• Media
• Customer Support

What's New

• Release Notes